The People Behind The Mission

Captrue’s team brings more than 250 years of collective TPA experience—joined by a former broker and others who left long-standing careers to build something better. We’re here because we know healthcare needs a reset, and we want to lead the charge.

Meet Our Team

Jonathan Coddington

President

As President of Captrue Benefits, Jonathan Coddington leads sales strategy and vision development. A former broker with 22 years of experience in the benefits space, Jonathan understands firsthand how fragmented the industry has become—and how much opportunity there is to do better.

He formed Captrue with a belief that healthcare can work differently—through aligned incentives, smarter benefit design, and truly collaborative partnerships between employers, providers, and members. Jonathan is energized by the team of seasoned professionals at Captrue who share his drive to change how care is financed, disclosed, and delivered.

Outside of work, you’ll find him coaching basketball, spending time with his wife and kids, or chasing that one perfect golf shot that keeps him coming back to the course.

Amy Wooden

Chief Operating Officer

As COO of Captrue Benefits, Amy Wooden works to align our operation with employer and broker needs to elevate the performance and outcomes of their self-funded plans. She is dedicated to transparency and service excellence, ensuring Captrue’s operations support both clients and members. What inspires Amy most about Captrue is the opportunity to make a meaningful impact on healthcare. She is passionate about guiding self-funded employers through complex fiduciary responsibilities while improving the provider and member experience. Outside of work, she enjoys traveling, gardening, and strategizing ways to keep the deer from treating her yard like a buffet!

Dawn Puketa

Director of Operations

As Director of Operations at Captrue Benefits, Dawn Puketa is committed to efficiency, innovation, and service excellence. With over three decades in the healthcare and benefits industry, she applies her experience to optimize processes and ensure smooth operations. What drew Dawn to Captrue was the team’s shared passion for transforming healthcare. She is excited to contribute to a member-focused mission prioritizing transparency and accessibility. Her leadership helps streamline operations, elevates customer experiences, and plays a key role in changing how healthcare is financed, disclosed, and delivered. Beyond work, Dawn enjoys music, game nights, volunteering, and spending time with her family, friends, and dog, Lewis—who firmly believes he’s in charge!

Andrew Nelson

Director of Client Accounting

As Director of Client Accounting at Captrue Benefits, Andrew Nelson is responsible for ensuring seamless financial management for self-funded health and dental benefit programs. With a focus on accuracy and transparency, he coordinates all TPA accounting activity, manages funding and billing processes, and delivers critical financial reporting that helps clients maintain control over their healthcare spending.

Andrew was drawn to Captrue Benefits because its mission isn’t just a slogan—it’s a movement. The team is actively redefining how healthcare is financed, disclosed, and delivered, and he is proud to contribute to an organization that prioritizes transparency and accountability. By ensuring financial data integrity and supporting clients with precise reporting, Andrew helps businesses make informed decisions that drive better outcomes for their employees.

Outside of work, Andrew enjoys hands-on creativity through woodworking and DIY projects. Whether he’s building something new, exploring nature, or spending time on the golf course, he thrives on finding balance between structure and creativity.

Nicole Finup

Manager of Customer Experience

Nicole Finup serves as the Manager of Customer Experience at Captrue Benefits, where she leads a dedicated team focused on delivering exceptional support to members and providers navigating healthcare insurance questions and concerns.
 
Passionate about creating positive customer experiences, Nicole works to ensure every connection reflects Captrue’s mission to change the way healthcare is financed, disclosed, and delivered. Through a concierge-level approach to service, she and her team are committed to providing personalized guidance, responsiveness, and care at every touchpoint.
 
A West Michigan native, Nicole enjoys spending her weekends traveling with family and friends, exploring new restaurants, attending concerts, and cheering on her favorite teams at sporting events

Our Team is Here to Make Sure You're Set Up For Success! Providing Expert Care Every Step Of The Way.